Configuration Outlook Connector

1. Open Outlook - Connector opens automatically

The first time you open Outlook after installation, the following window should appear:

2. Enter CRM URL

Enter the exact URL of your CRM system here, e.g. https://zhaw-sml.crm.talentwerk.ch:444 and then click on Connect.

3. Enter TalentWerk user data

Next, you need to enter your TalentWerk user data and click OK. If you no longer know your user data, you can request them here.

4. Organisation is added in Outlook

Your CRM organisation will now be added to Outlook, this may take a few minutes, please do not interrupt this process.

5. Outlook opens and contains new navigation item CRM

Outlook should now open as usual and the navigation should now contain the navigation point CRM.

6. Service activities are synchronised

This transfers the service activities from CRM to Outlook. If you have any issues please check our troubleshooting-page.